SureMatters

By Simon (drafted with AI assistance) · Published 4 August 2026

SureRedact Professional is here — on Windows, with macOS to follow

SureRedact Professional is available now on Windows, with macOS to follow. File-format breadth, the full disclosure pack, and detection that tells you what it did not scan. £499 per user per year + VAT.

SureRedact Professional is available today on Windows. macOS follows; the Windows build was ready first and we would rather ship it than hold it back for a simultaneous launch that helps nobody waiting on it.

There is one installer per platform. You download SureRedact, and it runs as Free — unlimited PDF redaction, no caps, no watermark, no trial clock. A licence key unlocks Professional inside the build you already have. Nothing to reinstall, nothing to migrate, and your existing Matters, decisions, and backups stay exactly where they are on your own computer.

What Professional adds

File formats beyond PDF. Word, Excel, PowerPoint, TXT, CSV, HTML, individual .eml email files, and image scans. Every one is converted to PDF on your own computer at import, by our converter, with no third-party service anywhere in the path. Text content is preserved so it can be redacted; the original layout, fonts, and images are not reproduced, and you keep the original file. For mailbox archives rather than single emails, that is SurePrepare’s job.

The full disclosure pack. A zip with the manifest, the decisions log, and a redaction certificate for your records, plus custom cover-letter templates. The pack carries chain-verification hashes, so the decisions log can be checked end-to-end by whoever receives it; the log is sealed at export. If a regulator asks how a disclosure was assembled, the answer is a file you hand over, not a recollection.

Detection at caseload scale — described honestly. Where a table or spreadsheet column is clearly and unambiguously labelled, Professional surfaces names and addresses for your review. It detects dates of birth where they are labelled as such, and UK postcodes wherever they appear.

Here is the part most vendors leave out. Tables whose headings are ambiguous stay with you. Free-text prose stays with you. And the app shows you which regions it did not scan, so the gap is visible rather than assumed. We would rather you know exactly where the tool stops than discover it in a disclosure you have already sent.

Inline-prose name detection is not in this release. It arrives with the Professional vertical packs — the SAR pack from early 2027, the FOI pack after it.

Governance and support. SurePrepare Matter import, custom detection rules, bulk allow-list import, configurable retention, automatic backup before any irreversible action, external-folder backup that works with your existing cloud-sync setup, and priority email support with founder-led onboarding in UK office hours.

Corrected 12 August 2026: this paragraph listed a “Privacy Add-on for organisation-wide telemetry off” among the Professional features. That add-on was withdrawn on 1 June 2026 and should not have appeared here — and the capability it described is not something you need to buy: we operate no telemetry service, so nothing is transmitted to us in any tier. See the Telemetry Transparency Document.

What has not changed

Your documents do not transit our infrastructure. Not in Free, not in Professional, not with any add-on. Redaction happens on your computer; the operator makes every final decision; the audit log records who decided what and when. Professional is more capability, not a different trust posture. The security overview, AI Policy, and Telemetry Transparency Document all still describe the same architecture.

What it costs, and how to buy it

£499 per user per year + VAT. Annual only, unlimited Matters, and you buy only the seats you need — a colleague who handles the occasional redaction can stay on Free.

Buying is by direct enquiry for now. Tell us what you need and we will send a quote; public-sector and education buyers can raise a Purchase Order against it and pay by BACS. We then email you a signed licence key.

What comes next

This is the first Professional release, and we are already working on the second. The next release is planned for early September, working through a list of improvements we logged while building, packaging, and testing this one. Some are small operator conveniences; some are the rough edges you only find by using a thing under real deadlines.

We would rather tell you the follow-up exists, and roughly when, than have it arrive as a surprise — or worse, have you assume this release is the finished article. macOS Professional lands on the same track.

The honest edges

Three things worth stating plainly, because you will find them anyway:

macOS is not ready yet. Windows Professional ships today; the macOS build follows in that next release, early September. If you are a Mac shop, Free 1.0.1 remains available and nothing you do in it is wasted.

A high-contrast theme is still not built. An earlier post said it would arrive in 1.1. That was wrong, and we have corrected it. It remains on the roadmap and we are not putting a date on it again until it exists. Accessibility is never a paid feature.

Detection is an assistant, not an authority. Everything above about clearly-labelled columns is a real boundary, not modesty. Professional surfaces candidates; you confirm or reject every one. That is a deliberate design decision, and it is the reason the audit trail is worth anything.

If you run disclosure work as a regular part of your week and any of the above would help, get in touch. If it would not, Free is genuinely free and stays that way.


Drafted with AI assistance and reviewed by Simon before publication, per the AI Policy §3.4.

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