Local-first by default
Your documents never transit SureMatters infrastructure, under any tier. The architecture makes the commitment structurally true, not aspirational.
For UK schools — maintained and independent, MATs and groups
The disclosure caseload, on your computer.
When a SAR lands, the 30-day clock starts and the records sprawl. SureRedact clears the redaction in minutes per Matter, on your own computer — your documents never leave your school’s, trust’s, or group’s devices.
Built for an SBM/SBL or bursar, not an IT team. SurePrepare (pre-redaction gathering and triage) is in private pilot.
Operator decides; tool logs
No autonomous redaction. Every decision sits in a tamper-evident audit log, shipped with the disclosure pack for the ICO, your inspectorate, or your DPO.
Procurement-pack ready
AI Policy, security, telemetry, subprocessors, and vulnerability disclosure are public and plain-English — built to clear due-diligence questionnaires fast.
What schools see in a typical term
Manageable — until a SAR lands. It’s often too broad, sometimes adversarial, and the records you need are scattered across MIS, email, pastoral notes, and ageing file shares while the 30-day clock runs down.
What that sprawl actually looks like
Time-limited; often too broad (“everything you hold about my child”); increasingly AI-assisted and so over-complicated; ex-pupil SARs that are sometimes adversarial; safeguarding-disclosure requests from external agencies (narrow scope, high sensitivity); all while the 30-day clock is ticking down. The records you need live across pastoral notes, behavioural incidents, parent communications, photographs, MIS extracts, registers, and historical email threads, sometimes going back several years — often somewhere in Microsoft 365 or Google Workspace, sometimes in an ageing on-premises file share, occasionally on an old PC or archived on tape or in a cloud cold-storage bucket.
Where the stakes differ:
What SureMatters does
- SureRedact suggests redactions and applies forensic, pixel-level redaction. Free for PDFs; £499 / user / year + VAT for Professional.
- You decide every redaction — no autonomous redaction, no cloud round-trip.
- Audit trail by default — tamper-evident, shipped with the disclosure pack.
- Pupil-specific finances stay in scope; the school’s general accounts are yours to scope.
- SurePrepare — pre-redaction gathering and triage — is in private pilot.
Conferences and events
We don’t exhibit. We attend, listen, and sign up pilots from the people we meet — word-of-mouth is how this product finds its audience.
- Education Conference 2026 — 14 October 2026, The British Library.
Forensic quality, fast. Minutes per Matter once your scope is set, not hours.
- Schools & Academies Show 2026 — 18–19 November 2026, NEC Birmingham.
The 30-day clock, the records sprawl, the Tuesday afternoon. We built for it.
- Bett UK 2027 — 20–22 January 2027, ExCeL London.
Local-first by default. Your documents do not transit our infrastructure under any tier.
- ISBL National 2027 — 25–26 February 2027, Hilton Birmingham Metropole.
Per-user pricing, unlimited Matters. The MAT economics work because we built them to.
Full list: /events.
What it costs
Per user, unlimited Matters. No per-school, per-academy, or per-MAT caps.
SureRedact Free
Free
always — genuinely unlimited PDF
Unlimited PDF redaction, auto-detection, and thirteen manual types. A genuine first step for occasional SARs.
SureRedact Professional
£499 / user / year + VAT
annual only — unlimited Matters
Adds Office / image import, the disclosure pack, SurePrepare SurePrepare Matter import, custom rules, vertical packs (2027), and backup automation.
The honest comparison
- Versus Adobe Acrobat — sits beside it for SAR / FOI caseload; Acrobat has no pre-redaction triage, no tamper-evident decisions log, and is structurally easy to mis-redact. Full comparison →
- Versus outsourced redaction — the solicitor / agency bill scales with caseload; SureMatters scales with seats, and the operator’s time stays theirs.
- Versus your current hand-redaction-in-Acrobat workflow — the likely incumbent; we’ve written down exactly what changes and what stays the same. Full comparison →
What your DPO will want to see
Procurement-pack, in plain English.
The procurement pack
- AI Policy — what we do and don’t use AI for; the four hard boundaries; how to verify each.
- Security overview — local-first, customer-deployed, tenancy-bounded; releases, detector bundles and licence files all cryptographically signed.
- Telemetry Transparency — what the software records, why none of it reaches us today, and how to see and clear it on the machine.
- Subprocessors — Cloudflare, Plausible, Anthropic (engineering AI; never customer documents), Bugsink, Keila, Google Cloud, Google Workspace, Microsoft, Xero, and Stripe (contracted, not yet in use).
- Vulnerability Disclosure — coordinated-disclosure programme with safe harbour for good-faith research.
These are drafts pending legal review, and each carries its own version and date at the top. They say what we actually do — where a draft has turned out to describe something we do not do, we have corrected it and recorded the correction in the document.
Buying for your school or trust? Request a procurement quote → — we issue a quote with payment terms so you can raise a Purchase Order.
The disclosure caseload, handled on your computer.
Free SureRedact for PDFs, always. SurePrepare for pre-redaction triage is in private pilot.
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