For Schools & Trust Leaders · Schools & Academies Show 2026
The 30-day clock. The records sprawl. The Tuesday afternoon.
One calendar month from receipt to disclosure under the SAR timescale.
Twenty working days for FOI. The records live across the MIS, OneDrive,
SharePoint and a Google Drive, the safeguarding system, a paper archive,
and Sarah's archived Outlook mailbox. The SBM/SBL handling it has four
other pressing things on the desk that afternoon. None of this is unusual;
all of it is the job.
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What state-sector schools and MATs actually see
SAR
"Everything you hold about my child." Parental SARs often span pastoral
notes, behavioural incidents, photographs, MIS extracts, registers,
attendance, and email threads going back years. Ex-pupil SARs arrive
years later; sometimes adversarial. The 30-day clock is a calendar
month, not 30 working days.
FOI / EIR
State-sector schools and MATs in England are public authorities for
FOI Act 2000 and EIR 2004. MAT-level FOIs intersect with school-level records. The
20-working-day deadline is non-negotiable. Section-21 (publication
scheme), Section-40 (third-party personal data), and Section-41
(confidence) refusals are common; the audit trail matters.
Safeguarding-disclosure
From the local authority, the LADO, social services, the police.
Narrow scope, high sensitivity. The audit trail must hold up to a
regulator's questions later. The DSL signs off; the SBM/SBL prepares
the pack.
EHCP / SEND under SAR
A category of records that brings tribunal-level scrutiny. Parents
requesting their child's SEND file expect completeness and accuracy.
The line between the school's records and the LA's records is
sometimes contested; the disclosure pack has to be defensible.
What SureMatters takes off the pile
SureRedact (Professional). Forensic-quality document redaction at the pixel level. Auto-detection of signatures, phones, emails, credentials and more. Tamper-evident audit log. Unlimited documents, no caps. Launches summer 2026.
SurePrepare (matter-preparation companion). In private pilot — apply via the contact form.
Multi-school scaling. MAT central teams hold seats; each school's Matters stay scoped to that school. Trust COO / Trust CFO procurement gets one bill; school-level SBMs / SBLs use the tool day-to-day.
We're not exhibiting. SurePrepare pilot applications are open; the first
cohort forms from autumn 2026. Professional is sold by direct enquiry,
with Pay by PO for schools and trusts. Apply via the contact form with topic Pilot.